About Us
Our Approach
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Your trusted partner in customer support
We provide a scalable, secure, and data-driven support — built for companies that value performance and trust.
Let’s Build Together
30+
brands
supported
24/7
coverage in 12 languages
40%
operational cost reduction
At NovaSupport, we combine human expertise with automation, analytics, and smart workflows
End-to-end Operations
24/7 Multilingual Support
Verified and Compliant
Real-Time Visibility
Human expertise meets automation
Designed for scale.
Delivered with precision
We bring technology, process, and people together to create operations that adapt to your business.
Technology-Driven Approach
Streamlining every operation through automation and dedicated systems.
Operational Expertise
Onsite, hybrid, or remote — built to fit your setup.
Flexible Delivery Models
Trained teams with global standards in customer support and compliance.
Data Security & Confidentiality
We meet strict international privacy protocols to protect your data.
NovaSupport integrates effortlessly with your tools and platforms, creating a single, cohesive operations ecosystem
The People
Behind the Performance
Real expertise, global experience, and ashared mission — to make operations effortless for you.
Maria Torres
Head of Operations
Sofia Novak
Head of Risk & Compliance
Emma Lindberg
Head of Customer Support
Lucas Meyer
Technology Lead
Our goal is simple — seamless operations that feel invisible but deliver measurable impact.
Maria Torres
Head of Operations
Compliance isn’t a checkbox — it’s the foundation of trust in every operation we run.
Sofia Novak
Head of Risk & Compliance
Behind every resolved ticket is a customer who feels heard — that’s what great support means to us.
Emma Lindberg
Head of Customer Support
Automation is powerful only when it serves people — not replaces them.
Lucas Meyer
Technology Lead
Let’s Build Your Customer Ops Together
Whatever stage your business is in, NovaSupport brings the people, processes, and technology to keep it running smoothly.
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